Terms & Conditions

Baby Spa Disclaimer & Terms and Conditions

Our baby spa services, including hydrotherapy and infant massage, are designed to promote relaxation, sensory development and bonding.
These sessions are not medical treatments and should not replace professional medical advice, diagnosis or care.
Parents/guardians are solely responsible for their baby's health and wellbeing during all spa sessions.
If your baby has any medical conditions, has recently had vaccinations, or you have any health concerns, please consult your pediatrician before attending.

Hydrotherapy and infant massage are suitable for babies aged 2 weeks to 16 months. If you are unsure about whether to attend, please consult with a doctor.
Babies must be in good health on the day of the session.
Babies who are premature, have heart, respiratory, skin, or musculoskeletal conditions may require written clearance from a healthcare professional before attending.

A parent or legal guardian must remain present throughout the session.
Parents/guardians are required to disclose any medical conditions, medications, or concerns prior to the session.
The parent/guardian is responsible for handling and supervising their baby at all times.

Babies will be supported in a temperature controlled pool using specialised flotation devices.
Time in the water is limited to a maximum of 45 minutes depending on the baby's age and comfort. Session time includes getting your baby ready to enter the water.
Babies may be removed from the pool immediately if they show signs of distress, fatigue, or discomfort.

Techniques are taught and demonstrated for parents to apply under the guidance of our trained staff.
Oils/lotions used will be provided; however, parents must inform staff of any allergies or sensitivities.
Participation is voluntary, and adjustments will be made to ensure baby comfort and safety.

Parents/guardians must ensure their baby has not eaten a large feed within 30 minutes prior to hydrotherapy.
Babies who have received vaccinations should wait at least 48 hours before attending.
Babies with fever, cold, flu, skin rashes, open wounds, or other illnesses should not participate.

Whilst all care has been taken to provide a safe environment, the spa and its staff are not liable for any injury, illness, or adverse reaction that may occur during or after the session.
Participation is entirely at the parent/guardian's discretion and risk.