Privacy Policy
Leteau Ltd Privacy Policy
Leteau Ltd (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and booking services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
- Names and email addresses for bookings and newsletter sign-ups.
- Payment information processed securely via Fresha.
- Non-personal information such as browser type, IP address, and usage data may be collected automatically for analytics purposes.
2. How We Use Your Information
- To manage and process your spa bookings and payments.
- To send newsletters and marketing communications, only with your consent.
- To improve our website and services through analytics.
- To comply with legal obligations and resolve disputes.
3. How We Share Your Information
- We do not sell your personal information.
- We may share information with trusted third-party service providers, such as Fresha for payments and our newsletter provider, to perform services on our behalf.
- We may disclose information if required by law or to protect our rights.
5. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
6. Your Rights
- Access and correct your personal information.
- Request deletion of your personal information.
- Opt-out of marketing communications at any time.
- Manage cookies and tracking preferences through your browser.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
8. Children’s Privacy
Our services are aimed at children; however, we do not collect or record any personal information about the children themselves. Any personal data we process relates only to parents or guardians, as described elsewhere in this Privacy Policy.
9. Third-Party Services
We use trusted third-party services to operate our business, including:
- Fresha – for booking and payment processing. Learn more.
- Newsletter provider – for sending marketing emails with consent.
- Google Analytics – used only to track website usage and performance. No personally identifiable information is collected. Learn more.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the date of revision.
11. Contact Us
- Email: hello@leteau.com
- Address: Unit 2, Eco Studios, Clanage Road, Bristol, BS3 2JX